We are sorry that you are experiencing an unpleasant odour.
We track and measure odours to better understand and minimize them, as well as to identify the most likely source for specific odours. The information that you provide is reviewed by staff and entered to a program that allows us to look at the relationship between an odour report and the weather, wind direction, and other environmental factors. If possible, submittal of odour reports within 2 hours of when it was experienced is preferred.
Your report will provide valuable data that allows us to constantly improve the way we understand and minimize landfill related odours. Each observation is investigated thoroughly, and we will share our findings with you within 2 business days.